Mercer Manchester Shipping Policy

Shipping Policy

At Mercer Manchester, we do our best to deliver your order as quickly and reliably as possible. This page contains the information regarding our shipping and delivery policy.

Processing Time

Orders are generally processed within 1 to 3 working days after receipt of payment.

Once your order has been shipped, you will receive a confirmation email containing your parcel tracking information.

Delivery Time

The estimated delivery time is 5 to 10 working days.

These timeframes are provided as a guideline. Delays may occur due to circumstances beyond our control, particularly during busy periods or logistical constraints.

Shipping Method and Product Origin

Orders may be shipped directly from our supplier located in China.

All applicable UK VAT is included in the price you pay at checkout. You will not be asked to pay any additional import VAT or customs charges on delivery.

Shipping Costs

Shipping costs are displayed during the checkout process before the order is finalised.

These costs may vary depending on:

• The weight of the parcel
• The selected shipping method

Shipping Liability

We are responsible for your order until it is delivered to the address provided at the time of order.

It is the customer's responsibility to verify the accuracy of the delivery information provided when placing the order.

In the event of an incorrect address provided by the customer, Mercer Manchester cannot be held responsible for delivery delays or failures.

Any address errors should be reported within 24 hours of placing the order.

Contact

For any questions regarding shipping or delivery, you can contact us at:

Email: info@mercermanchester.com